# Quack - Parallel Dialer
> Quack is a power/parallel dialer built for SDR teams to connect with prospects faster over the phone.

Canonical page: https://marketplace.salesloft.com/partners/quack-parallel-dialer-6a7ecd45-df07-4cc9-9f01-2acffd3710db
Marketplace: Salesloft
Last updated: 2024-12-13
Logo: https://assets.partnerfleet.app/1rg6oitxii6o0adk6mziace8srs1

## At a glance
- Category: [Technology](https://marketplace.salesloft.com/t/category/technology), [Dialer](https://marketplace.salesloft.com/t/category/communication-channel/dialer)

## Call to actions
- [Request a Demo](https://calendly.com/taylorfromquack/quack-demo?month=2023-09)
- [Install](https://quackdials.io/)

## About
Quack automatically imports your call tasks & allows you to call up to 4 prospects simultaneously. Our answering machine detection will auto log unanswered calls & move your prospects through their cadence, while instantly connecting you to the first prospect to answer.Typically, dial time drops from 2 hours -> 20min with Quack. Setting up Quack for the first time is as simple as clicking a button & you can be dialing through Quack in < 2 min.

## Features
- **Parallel Dialing** — Dial up to 4 prospect simultaneously, Quack will connect you to the first prospect to answer.
- **Power Dialing** — Rapidly dial through call tasks with 1 click. Quack will auto log unanswered calls & connect you to the first prospect to answer.
- **Bi-directional Notes Sync** — Import prospect & account notes from Salesloft. Take notes in Quack.Bi-directional sync between Quack & Salesforce
- **Call Recordings** — Record all calls automatically in Quack & push that data back into Salesloft!
- **Individual & Team Analytics** — See detailed call analytics for you & your team, including:# Dials# Connected callsTalk timeAvg. conversation lengthConnect rate# Conversations over 30 secondsAnd more!
- **Receive Incoming Calls** — Route all incoming callbacks to a number of your choice.

## Screenshots
- ![Dialer Dashboard](https://assets.partnerfleet.app/i3y9tv7cpiar0nn58ccyaijab0uk)
- ![Dialer Settings](https://assets.partnerfleet.app/frghstcxizwsvdtzmoxo6gpfwd8q)
- ![Analytics](https://assets.partnerfleet.app/8z78y6qa3h2jkly5ls8ntb7opt56)

## FAQs
### How does Quack work?
Quack automatically imports your call tasks & sequences live from your Salesloft instance. Then, using our parallel or power dialer you’ll be able to dial up to 6 prospects simultaneously while Quack connects you to the first live human to answer the phone. Quack automatically logs any unanswered calls & will move the respective prospect through the sequence accordingly.

### Can two prospects pick up at the same time?
What, can’t you talk to 2 people at the same time 😉 – just kidding! Quack has been designed so that this can never happen. When someone clicks answer, it takes Quack a fraction of a millisecond to end the other calls.

### What do I have to do manually within Quack?
Once Quack automatically imports your call tasks & sequences, you may choose to select how many parallel dials you’d like to make, then further filter your call lists in Quack (optional).Quack automatically logs unanswered calls. Answered calls however, must be logged in Quack following the call, which will then be synced right back into your CRM.

## Resources
- [Creating & Optimizing Triggers in Salesloft](https://assets.partnerfleet.app/0h9bofelwz3mvh9ud6i3d21715a7) — This document will walk you through creating useful automation rules in Salesloft that will enable you to use Quack more efficiently.
- [Quack Call Status Types](https://assets.partnerfleet.app/15i4t9rbt0htmmpo6r2ypugd6to3)